Frequently Asked Questions

Assembling your Toddler Tower is a breeze! Simply follow the step-by-step instructions provided in the assembly manual included with your purchase. If you need further assistance, feel free to reach out to our customer support team for guidance.

Absolutely! Safety is our top priority. The Toddler Tower is designed with sturdy materials and features a secure construction to ensure your child's safety while they explore and learn in the kitchen. However, we always recommend adult supervision when your child is using the Toddler Tower.

The Toddler Tower is designed for children aged 18 months to 6 years old. It's the perfect companion for toddlers who are eager to participate in kitchen activities and explore their culinary skills alongside their parents.

Yes, you can! The Toddler Tower is equipped with adjustable height settings, allowing you to customize it to suit your child's needs as they grow. Simply follow the instructions provided in the manual to adjust the height accordingly.

Keeping your Toddler Tower clean is easy. Simply wipe it down with a damp cloth and mild detergent as needed. Avoid using harsh chemicals or abrasive materials that may damage the surface. Regular maintenance will help ensure the longevity of your Toddler Tower.

Of course! If you need replacement parts for your Toddler Tower, please contact our customer support team with your specific requirements. We'll do our best to assist you in obtaining the necessary parts to keep your Toddler Tower in top condition.

Yes, we do! We're delighted to offer international shipping for our Toddler Tower. Simply select your preferred shipping option during checkout, and we'll take care of the rest. Please note that additional shipping charges and customs fees may apply depending on your location.

We want you to be completely satisfied with your purchase. If you need to return or exchange your Toddler Tower, please contact our customer support team within 30 days of delivery. We'll provide you with instructions on how to proceed. Please note that the item must be in its original condition and packaging for a return or exchange to be processed.

If you wish to cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once your order has been processed and shipped, it cannot be canceled. In such cases, you may need to return the item for a refund, subject to our return policy.

We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to our friendly customer support team. You can contact us via email at support@toddler-tower.com or by filling out the contact form on our website. We look forward to assisting you!